Refund Policy

At ElectricianSites, we are committed to delivering a professional, high-quality website that meets your business needs. To give you confidence in our service, we offer the following refund policy:

• 30-Day Money-Back Guarantee: If you are not satisfied with your website within the first 30 days of delivery, you are eligible for a full refund of the setup fee, no questions asked.
• Refund Process: To request a refund, please contact our support team at support@electriciansites.com within 30 days of receiving your website.
• Exclusions: Refunds do not apply to any additional services beyond the standard website package, such as custom integrations or third-party services.

Cancellation Policy

We understand that circumstances may change. Our cancellation policy ensures that you have flexibility while protecting the integrity of our service:

• Monthly Subscription: You can cancel your monthly subscription at any time by contacting our support team at support@electriciansites.com.
• No Cancellation Fees: There are no penalties or cancellation fees. However, access to your website and related services will be terminated at the end of the current billing cycle.
• Custom Domain Ownership: If you purchased a custom domain through us, you retain full ownership and can transfer it to another provider after cancellation.

How to Cancel

To cancel your subscription, please follow these steps:

1. Email our support team at support@electriciansites.com with the subject line “Cancellation Request.”
2. Include your account details (e.g., account name, email, and order ID) in the email.
3. Our team will process your request within 2 business days and confirm the cancellation via email.